Language Carries the Expert's Impression: Instrument-Anchored LLM Judges Transfer Counseling-Quality Assessment and Beat In-Domain Training
Automatic assessment of communication quality in dyadic counseling conversations is bottlenecked by data: expert-rated corpora are small and expensive to grow.
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Key points
- We study cross-domain transfer of expert overall-impression prediction across three German corpora of simulated counseling (two general-practice medical, one school-related parent-teacher; $n=195$ expert-rated sessions, one corpus after scale equating).
- Training on the other domains beats training in-domain: leave-one-domain-out transfer reaches nested Spearman $ρ= 0.54$ against $\le 0.48$ within the target domain, a paired session-level gap of $+0.15$ that holds at $+0.12$ when the training-set sizes are matched, so it is not simply data volume.
- We also price the recording setup: one corpus lost its per-speaker audio, 16% of its diarised segments carry the wrong speaker, and repair is worth $+0.07$ there.
- At practically attainable corpus sizes, the expert's overall impression is carried by what is said, and by other communication programs' data more than by one's own.
Sources (1)
- [1]Language Carries the Expert's Impression: Instrument-Anchored LLM Judges Transfer Counseling-Quality Assessment and Beat In-Domain TrainingarXiv (AI, ML, NLP, CV, robotics, multi-agent) · Oct 6, 09:53 AM
Automatic assessment of communication quality in dyadic counseling conversations is bottlenecked by data: expert-rated corpora are small and expensive to grow.
We study cross-domain transfer of expert overall-impression prediction across three German corpora of simulated counseling (two general-practice medical, one school-related parent-teacher; $n=195$ expert-rated sessions, one corpus after scale equating).
Extractive summary: sentences quoted from the sources.