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Product / feature launchAgents & Tool Use · Applications1 source · Oct 7, 2026

How Cornerstone OnDemand cut database diagnosis by 78% with Amazon Bedrock

Cornerstone OnDemand, Inc. (Cornerstone) is a global leader in workforce readiness solutions, serving 140 million users across 186 countries.

Key points

  • The company built a multi-agent AI system that transforms database operations from reactive firefighting into proactive, self-orchestrating workflows.
  • The system, called Orion AI, uses Amazon Bedrock and Strands Agents, an open source agent orchestration framework from AWS, to coordinate specialized agents.
  • Before Orion AI, Cornerstone’s Enterprise DataOps team would spend up to 45 minutes per database incident manually querying system views and cross-referencing logs before handing off across teams.
  • In this post, we walk through the operational problem Cornerstone faced, how they designed Orion AI, the outcomes they measured, and the design decisions other teams can reuse.

Sources (1)

  • [1]How Cornerstone OnDemand cut database diagnosis by 78% with Amazon Bedrock
    AWS Machine Learning Blog · Oct 7, 03:38 PM
    Cornerstone OnDemand, Inc. (Cornerstone) is a global leader in workforce readiness solutions, serving 140 million users across 186 countries.
    The company built a multi-agent AI system that transforms database operations from reactive firefighting into proactive, self-orchestrating workflows.

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