ResearchResearch paperLarge Language Models · Robotics & Embodied AI · Speech & Audio1 source · Oct 8, 2026

MADS: Multi-Agent Dialog Simulation for Robust Conversational Agents

We present MADS (Multi-Agent Dialog Simulation), a synthetic data generation pipeline that produces structured, diverse dialogue trajectories.

Key points

  • Task-oriented conversational agents remain fragile under realistic conditions, especially when users exhibit non-cooperative behavior.
  • Existing function-calling benchmarks underrepresent adversarial conversation trajectories, thereby limiting the training resources available for developing robust agents.
  • We inject adversarial conversation, producing validated conversation trajectories that capture realistic, unhappy paths.
  • Using MADS, we construct MADS-Bench: a benchmark spanning six domains, 55 personas, and 1095 conversations, with approximately 66% of conversations containing failure-prone conversation scenarios.

Sources (1)

  • [1]MADS: Multi-Agent Dialog Simulation for Robust Conversational Agents
    arXiv (AI, ML, NLP, CV, robotics, multi-agent) · Oct 8, 10:08 PM
    We present MADS (Multi-Agent Dialog Simulation), a synthetic data generation pipeline that produces structured, diverse dialogue trajectories.
    Task-oriented conversational agents remain fragile under realistic conditions, especially when users exhibit non-cooperative behavior.

Extractive summary: sentences quoted from the sources.

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